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Shopify Retainer
Optimize your Shopify store effortlessly with our expert monthly retainer service. We'll handle every detail, ensuring your business thrives and stands out in today’s fast-paced e-commerce landscape.
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Pricing
Select the plan that best suits your needs
Basic - 15 hours
Great for businesses needing reliable on-demand Shopify design & development.
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Monthly strategy meetings for growth- Monthly website audits
- Cancel anytime*
- Up to 15% discount on hourly rates
- Real-time chat via Slack or your preferred tool
- 48-hour response time for non-urgent issues
- Most tasks completed within 24 hours
- Dedicated Project Manager and Tech Lead for your project
- Assigned Shopify developer with a backup developer
- Zero downtime guarantee
- Collaboration through ClickUp or your preferred platform
- Regular progress updates and performance reports on your store
STANDARD - 25 hours
Perfect for businesses with $2M+ in revenue and complex Shopify needs.
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On-demand growth strategy meetings- On-demand website audits
- Regular CRO audits with best practice implementation to increase conversions
- Cancel anytime
- Up to 20% discount on hourly rates
- Real-time communication via Slack or your preferred tool
- 48-hour response for non-urgent issues
- Immediate attention to critical issues
- Most tasks completed within 24 hours
- Dedicated Project Manager and Tech Lead overseeing your project
- Assigned Shopify developer with a backup
- Zero downtime guarantee
- Collaboration through ClickUp or your chosen platform
- Regular progress updates and performance reports on your store
Custom - Set hours
Great for businesses needing advanced Shopify customizations.
- On-demand growth strategy meetings
- Comprehensive CRO audits for optimizing conversion rates
- On-demand website audits
- 25% discount on hourly rates
- Real-time communication via Slack or your preferred tool
- Priority response within 24 hours
- Immediate attention to critical issues
- Most tasks resolved within 12 hours
- Assigned Shopify developer with two backup developers
- Zero downtime guarantee
- Collaboration through ClickUp or your chosen platform
- Regular updates and performance reports on your store's progress
Basic
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All analytics features- Up to 250,000 tracked visits
- Normal support
- Up to 3 team members
Pro
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All analytics features- Up to 1,000,000 tracked visits
- Premium support
- Up to 10 team members
Enterprise
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- All analytics features
- Up to 5,000,000 tracked visits
- Dedicated support
- Up to 50 team members
Shopify Expertise for Your Business, Monthly
Staying competitive in today’s digital landscape requires more than just having your business on Shopify—it demands a dynamic, ever-evolving strategy. Ecom Panda’s monthly retainer program provides a one-stop solution for all your e-commerce needs. It’s the perfect choice for merchants looking to keep their stores running efficiently while saving time and money with tailored growth and maintenance solutions for their Shopify stores.
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What’s Included in Our Shopify Retainer Services
Custom Theme Design & Updates
Transform your Shopify store’s look and feel with our custom theme design and refresh services. Ecom Panda enhances navigation, usability, and mobile responsiveness to provide an intuitive, engaging shopping experience for your customers.
Comprehensive Bug Resolution
Our team addresses any code issues or performance glitches to ensure your Shopify store runs smoothly. With our monthly retainer, you can rest assured that your store’s functionality and customer experience are always prioritized.
Feature Development & Implementation
Easily expand your store’s capabilities with our Shopify retainer package. From product customization tools to unique shopping experiences, we handle feature testing and seamless integration, making your Shopify site more dynamic and adaptable.
Advanced Platform Integrations
Our retainer program supports you with expert assistance for integrating third-party platforms and tools to streamline operations and boost sales.
Conversion & Usability Audits
Improve your site’s user experience with Ecom Panda’s thorough conversion and usability audits. We identify and address pain points, ensuring an easy, enjoyable shopping experience that enhances customer satisfaction and maximizes conversions.
Site Updates & Feature Rollouts
Keep your store current with regular updates and feature rollouts. Ecom Panda’s retainer service includes the latest theme improvements, custom feature installations, and strategic updates to maintain your store’s relevance and competitiveness.
Why Choose Ecom Panda’s Shopify Retainer Package?
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Certified Shopify Experts
Access a team of top-tier professionals with clear, fixed retainer fees and no hidden costs.
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Strategic Growth Meetings
Monthly strategy sessions, site audits, and regular performance reports keep you informed and ahead of the curve.
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Responsive Support
Real-time communication and quick responses for high-priority issues.
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Dedicated Team
A dedicated Project Manager, Tech Lead, Shopify Developer, and a backup developer for seamless support.
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Flexible Terms
Adaptable contracts that allow you to scale or end services as your needs change.
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Proactive Site Optimization
We continuously monitor and improve your store’s speed, usability, and conversion potential, ensuring optimal performance.
Choose our retainer program and watch your business thrive
Ongoing Shopify Success with Ecom Panda's Retainer Services
At Ecom Panda, our Shopify retainer service is more than just support—it’s a strategic partnership focused on empowering your business. With a dedicated team of Shopify experts by your side, you can stay focused on growth while we ensure your store performs at its best and stands out in your niche.
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How does the Shopify Retainer Program work?
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Select Your Ideal Plan
• Start by choosing the retainer package that best suits your business needs.
• You can opt for our Basic or Standard plans, depending on the level of support you require.
• If neither of these plans fits your unique needs, we offer Custom plans. Get in touch, a nd we'll tailor a solution to match your specific requirements.
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Initial Consultation
• Discuss your business goals, challenges, and expectations with us.
• We'll conduct a free review of your current Shopify store setup and performance.
• Together, we'll plan the next steps and set clear objectives for our partnership.
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Sign NDA and Service Agreement
• To protect your business information and formalize our partnership, we will sign an NDA and a service contract.
• Rest assured, you can terminate the contract at any time if your needs change.
• This step helps establish trust and ensures clear expectations for both parties moving forward.
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Team Onboarding
• Meet your dedicated Project Manager and Tech Lead, who will be your primary points of contact throughout our partnership.
• We’ll establish communication channels (e.g., Slack) for seamless, real-time discussions.
• Our focus will be on aligning with your business objectives and expectations to ensure we work together effectively toward achieving your Shopify store’s goals.
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Project Kickoff
• Work on your Shopify store begins within 24 hours of signing the contract.
• Our streamlined process ensures a quick and efficient start, allowing your store to benefit from our expert retainer services without delay.
• We focus on hitting the ground running to help you achieve your business objectives and maximize the success of your Shopify store.
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We are a certified partner for both Shopify and Shopify Plus
Shopify
Ecom Panda LLC is a recognized Shopify partner with a history of successful and ongoing projects. We have access to Shopify's development environments, enabling us to deliver powerful and scalable e-commerce solutions.
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Shopify Plus
As a Shopify Plus agency, we handle seamless migrations, custom redesigns, and advanced feature development for large-scale projects that require sophisticated solutions.
Hear From Our Satisfied Clients
Success Stories & Testimonials
Jeff S.
Shopify Theme Customization
Ecom Panda has superior software engineers who understand ecommerce and can literally design anything that is requested and required. The work that was done is amazing!! Highly satisfied!!!!
Julia M.
Shopify Store Setup & SEO
Ecom Panda Team was super creative designing the website frame. Very knowledgeable regarding the different apps to use to help us convert. Quick to react to issues. They have a talented. crew. I would definitely give them 5 stars!
Dorian I.
Shopify Web Redesign
Work flow was efficient and professional. They are quick to respond to emails and finish tasks in a timely manner. We are thrilled with how our website turned out!
Chris B.
Shopify Speed Optimization
My website's speed significantly improved thanks to their expertise, and they even went above and beyond to assist with a navigation issue in my Shopify store. I wholeheartedly recommend Ecom Panda for any website. optimization needs. Their commitment to customer satisfaction is unmatched.
Adam Bock
Shopify Theme Development
Working with Ecom Panda has been an amazing experience. They have been so helpful and knowledgable about everything and have always been extremely responsive and great communicators. We immensely appreciate all of their help on our project
Jeff S.
Shopify Theme Customization
Ecom Panda has superior software engineers who understand ecommerce and can literally design anything that is requested and required. The work that was done is amazing!! Highly satisfied!!!!
Julia M.
Shopify Store Setup & SEO
Ecom Panda Team was super creative designing the website frame. Very knowledgeable regarding the different apps to use to help us convert. Quick to react to issues. They have a talented. crew. I would definitely give them 5 stars!
Dorian I.
Shopify Web Redesign
Work flow was efficient and professional. They are quick to respond to emails and finish tasks in a timely manner. We are thrilled with how our website turned out!
Chris B.
Shopify Speed Optimization
My website's speed significantly improved thanks to their expertise, and they even went above and beyond to assist with a navigation issue in my Shopify store. I wholeheartedly recommend Ecom Panda for any website. optimization needs. Their commitment to customer satisfaction is unmatched.
Adam Bock
Shopify Theme Development
Working with Ecom Panda has been an amazing experience. They have been so helpful and knowledgable about everything and have always been extremely responsive and great communicators. We immensely appreciate all of their help on our project
Jeff S.
Shopify Theme Customization
Ecom Panda has superior software engineers who understand ecommerce and can literally design anything that is requested and required. The work that was done is amazing!! Highly satisfied!!!!
Julia M.
Shopify Store Setup & SEO
Ecom Panda Team was super creative designing the website frame. Very knowledgeable regarding the different apps to use to help us convert. Quick to react to issues. They have a talented. crew. I would definitely give them 5 stars!
Dorian I.
Shopify Web Redesign
Work flow was efficient and professional. They are quick to respond to emails and finish tasks in a timely manner. We are thrilled with how our website turned out!
Chris B.
Shopify Speed Optimization
My website's speed significantly improved thanks to their expertise, and they even went above and beyond to assist with a navigation issue in my Shopify store. I wholeheartedly recommend Ecom Panda for any website. optimization needs. Their commitment to customer satisfaction is unmatched.
Adam Bock
Shopify Theme Development
Working with Ecom Panda has been an amazing experience. They have been so helpful and knowledgable about everything and have always been extremely responsive and great communicators. We immensely appreciate all of their help on our project
Jeff S.
Shopify Theme Customization
Ecom Panda has superior software engineers who understand ecommerce and can literally design anything that is requested and required. The work that was done is amazing!! Highly satisfied!!!!
Julia M.
Shopify Store Setup & SEO
Ecom Panda Team was super creative designing the website frame. Very knowledgeable regarding the different apps to use to help us convert. Quick to react to issues. They have a talented. crew. I would definitely give them 5 stars!
Dorian I.
Shopify Web Redesign
Work flow was efficient and professional. They are quick to respond to emails and finish tasks in a timely manner. We are thrilled with how our website turned out!
Chris B.
Shopify Speed Optimization
My website's speed significantly improved thanks to their expertise, and they even went above and beyond to assist with a navigation issue in my Shopify store. I wholeheartedly recommend Ecom Panda for any website. optimization needs. Their commitment to customer satisfaction is unmatched.
Adam Bock
Shopify Theme Development
Working with Ecom Panda has been an amazing experience. They have been so helpful and knowledgable about everything and have always been extremely responsive and great communicators. We immensely appreciate all of their help on our project
Dorian I.
Shopify Web Redesign
Work flow was efficient and professional. They are quick to respond to emails and finish tasks in a timely manner. We are thrilled with how our website turned out!
Jeff S.
Shopify Theme Customization
Ecom Panda has superior software engineers who understand ecommerce and can literally design anything that is requested and required. The work that was done is amazing!! Highly satisfied!!!!
Julia M.
Shopify Store Setup & SEO
Ecom Panda Team was super creative designing the website frame. Very knowledgeable regarding the different apps to use to help us convert. Quick to react to issues. They have a talented. crew. I would definitely give them 5 stars!
Chris B.
Shopify Speed Optimization
My website's speed significantly improved thanks to their expertise, and they even went above and beyond to assist with a navigation issue in my Shopify store. I wholeheartedly recommend Ecom Panda for any website. optimization needs. Their commitment to customer satisfaction is unmatched.
Adam Bock
Shopify Theme Development
Working with Ecom Panda has been an amazing experience. They have been so helpful and knowledgable about everything and have always been extremely responsive and great communicators. We immensely appreciate all of their help on our project
Frequently Asked Questions
What is included in Ecom Panda’s Shopify retainer package?
Our retainer package covers a wide range of services, including custom theme design and refresh, bug fixes, new feature development, platform integrations, conversion rate optimization, and regular site updates. We provide ongoing support to ensure your Shopify store remains optimized and competitive.
How does the monthly retainer work?
With our monthly retainer, you pay a fixed fee that covers ongoing maintenance, support, and improvements to your Shopify store. This allows us to proactively monitor and enhance your site, addressing issues and implementing updates as they arise without the need for separate project fees.
Can I customize my retainer package to fit my business needs?
Yes, absolutely. Our retainer packages are flexible and can be tailored to include specific services based on your business goals. We can work with you to create a package that covers exactly what your Shopify store needs for continued growth and success.